PLEASE FEEL FREE TO CONTACT US USING THE CONTACT FORM SHOULD YOUR QUESTIONS NOT BE ADDRESSED BELOW.
Can product be returned?
PLEASED BE ADVISED THAT ALL SALES ARE FINAL AND THAT NO RETURNS WILL BE ACCEPTED. THE NATURE OF FUNDRAISERS MAKES THIS POLICY 100% FIRM.
Where do you ship to and are there any restrictions?
THE GEOGRAPHIC AREA THAT WE SHIP TO IS DETERMINED BY THE INDIVIDUAL PRODUCTS. SOME ARE RESTRICTED TO CERTAIN CITIES WITHIN ALBERTA (SEE PRODUCT COST/PROFIT FOR RESTRICTIONS) HOWEVER ARE PRIME FOCUS AT THE MOMENT IS THE PROVINCE OF ALBERTA BUT WE WILL ENTERTAINS OTHER AREAS OF THE COUNTRY BASED ON FURTHER DISCUSSION
DELIVERY CRITERIA – THE DELIVERY TIME AND LOCATION ARE PRE DETERMINED PRIOR TO ANY FUNDRAISING EVENT STARTING. THE AGREED APON DELIVERY (AND ESPECIALLY TIMES) CANNOT BE CHANGED IN MOST CASES DUE TO OTHER DELIVERY COMMITMENTS.
Do you have customer service?
Now this is an interesting question. i left it in place because this was a sample question in the web developer. We always do our best to look after customers even if they drive us crazy. We endeavour to fit the customers needs however a fundraiser once set up must be adhered to due to the nature of the event. Thus although we certainly try to look after your requirements we in all honesty cannot change much once the fundraiser has started.